Cancellations & Returns Policy
Cancellations & Returns Policy
N E Y T H E will be able to accept a cancellation request any time before we ship your order. In case your credit card/debit card/bank account was already charged for the order, we shall process the refund immediately following cancellation of order, subject to deductions for any banking transaction charges incurred by us pursuant to your order and its cancellation.
Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery.
Refunds & Returns Policy
If for any reason, you are not happy with your purchase, return it to N E Y T H E in the condition you received it in, in the original packaging, within 48 hours of purchase for a full refund. The only exclusions under this money back guarantee are the original shipping costs. In an unlikely event that that your merchandise arrives damaged,
email us a photo of the damaged product within 48 hours of receiving your order
with details of the order. All complaints will be processed within 5 working days and a replacement shall be shipped to you at the earliest.
Should you have any concerns about your order, please contact us at
orders@neythe.com and we will be in touch as soon as possible.
Cash On Delivery (COD)
We do not offer COD at this time. This may change in the future when we will inform our prospective and return customers of this option at the time of purchase.
Processing Orders
Our business hours are 10:00 am to 6:00 pm Indian Standard Time (IST) Monday through Friday. If you need to contact us outside our business hours please email our customer service department at help@neythe.com and we will respond at the earliest.
Customer Service
N E Y T H E is committed to providing the best customer service to its customers. N E Y T H E will endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-14 business days; in the event that an ordered item is not available, or we are unable to fulfil your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case maybe.
Measurements/dimensions/colours of products
As with most products (especially textile) globally, Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the product. Therefore, the actual product dimension, colour delivered to you may sometimes slightly vary.
Wash Care
Claims arising out of incorrect washing of products cannot be entertained. Please follow the wash care instructions provided in the web page.
Product Liability
N E Y T H E’s liability will be limited to only the cost of the product purchased in case of any claim on product quality/defective product.
Copyright & Intellectual Property
The trademark “N E Y T H E” is a proprietary trademark of N E Y T H E, used under a permitted license by NEYTHE.
The website (www.neythe.com) and all content including text, illustrations and images are created and owned or licensed by the proprietor of NEYTHE.
Legal Information
This website is expressly operated by M/S N E Y T H E. Unless otherwise noted, all design and content featured on N E Y T H E - including navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by
N E Y T H E. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use.
Any copying, dissemination, reproduction, publication, display or use of the abovesaid Intellectual Property (IP) Rights, whether partly or in full, without the permission of N E Y T H E, is prohibited and will be considered as violation of the IP rights of N E Y T H E.
Warranties & Liabilities
All information, content, materials, products (including software) and other services included on or otherwise made available to you by N E Y T H E are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. N E Y T H E makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through N E Y T H E, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
N E Y T H E does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that N E Y T H E shall not be liable for any damages of any kind related to your use of this Website. Though N E Y T H E shall make every endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
Inaccuracies
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on www.neythe.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either express or
implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product at www.neythe.com or is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers N E Y T H E shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. N E Y T H E shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card / debit card / bank account charged. If your credit card has already been charged for the purchase and your order is cancelled, N E Y T H E shall issue a credit to your credit card account in the same amount.
Availability
N E Y T H E is a unique brand offering a curated, limited set of merchandise. It will offer a limited set of designs at any given time and availability of any given product, colour within a design is subject to the seasonality and demand for that product. When at item is unavailable, N E Y T H E will either remove the item from the website
or make an indication of it’s availability on the website. If a product is listed erroneously as available when it is not available, N E Y T H E will cancel and/or refund the orders (if credit card is billed) if an order is placed.
Indemnification
You agree to defend and indemnify N E Y T H E (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, consultants, contractors and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
Force Majeure
Failure on the part of N E Y T H E to perform any of its obligations and the nonfurnishing of the Service, shall not entitle you to raise any claim against N E Y T H E or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of N E Y T H E that directly or indirectly hinders or prevents N E Y T H E from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
Jurisdiction
All disputes are subject to courts of Bangalore Jurisdiction only. Bangalore is located in the State of Karnataka, India.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, N E Y T H E is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.
Right to Change T&C
N E Y T H E reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.
N E Y T H E will be able to accept a cancellation request any time before we ship your order. In case your credit card/debit card/bank account was already charged for the order, we shall process the refund immediately following cancellation of order, subject to deductions for any banking transaction charges incurred by us pursuant to your order and its cancellation.
Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery.
Refunds & Returns Policy
If for any reason, you are not happy with your purchase, return it to N E Y T H E in the condition you received it in, in the original packaging, within 48 hours of purchase for a full refund. The only exclusions under this money back guarantee are the original shipping costs. In an unlikely event that that your merchandise arrives damaged,
email us a photo of the damaged product within 48 hours of receiving your order
with details of the order. All complaints will be processed within 5 working days and a replacement shall be shipped to you at the earliest.
Should you have any concerns about your order, please contact us at
orders@neythe.com and we will be in touch as soon as possible.
Cash On Delivery (COD)
We do not offer COD at this time. This may change in the future when we will inform our prospective and return customers of this option at the time of purchase.
Processing Orders
Our business hours are 10:00 am to 6:00 pm Indian Standard Time (IST) Monday through Friday. If you need to contact us outside our business hours please email our customer service department at help@neythe.com and we will respond at the earliest.
Customer Service
N E Y T H E is committed to providing the best customer service to its customers. N E Y T H E will endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-14 business days; in the event that an ordered item is not available, or we are unable to fulfil your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case maybe.
Measurements/dimensions/colours of products
As with most products (especially textile) globally, Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the product. Therefore, the actual product dimension, colour delivered to you may sometimes slightly vary.
Wash Care
Claims arising out of incorrect washing of products cannot be entertained. Please follow the wash care instructions provided in the web page.
Product Liability
N E Y T H E’s liability will be limited to only the cost of the product purchased in case of any claim on product quality/defective product.
Copyright & Intellectual Property
The trademark “N E Y T H E” is a proprietary trademark of N E Y T H E, used under a permitted license by NEYTHE.
The website (www.neythe.com) and all content including text, illustrations and images are created and owned or licensed by the proprietor of NEYTHE.
Legal Information
This website is expressly operated by M/S N E Y T H E. Unless otherwise noted, all design and content featured on N E Y T H E - including navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by
N E Y T H E. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use.
Any copying, dissemination, reproduction, publication, display or use of the abovesaid Intellectual Property (IP) Rights, whether partly or in full, without the permission of N E Y T H E, is prohibited and will be considered as violation of the IP rights of N E Y T H E.
Warranties & Liabilities
All information, content, materials, products (including software) and other services included on or otherwise made available to you by N E Y T H E are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. N E Y T H E makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through N E Y T H E, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.
N E Y T H E does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.
We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that N E Y T H E shall not be liable for any damages of any kind related to your use of this Website. Though N E Y T H E shall make every endeavour to protect its websites from any viruses or other illegal use of its website. However we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
Inaccuracies
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on www.neythe.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either express or
implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product at www.neythe.com or is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers N E Y T H E shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. N E Y T H E shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card / debit card / bank account charged. If your credit card has already been charged for the purchase and your order is cancelled, N E Y T H E shall issue a credit to your credit card account in the same amount.
Availability
N E Y T H E is a unique brand offering a curated, limited set of merchandise. It will offer a limited set of designs at any given time and availability of any given product, colour within a design is subject to the seasonality and demand for that product. When at item is unavailable, N E Y T H E will either remove the item from the website
or make an indication of it’s availability on the website. If a product is listed erroneously as available when it is not available, N E Y T H E will cancel and/or refund the orders (if credit card is billed) if an order is placed.
Indemnification
You agree to defend and indemnify N E Y T H E (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, consultants, contractors and employees) from and against all third party claims, suits, damages, claims and losses, including but not limited to reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.
Force Majeure
Failure on the part of N E Y T H E to perform any of its obligations and the nonfurnishing of the Service, shall not entitle you to raise any claim against N E Y T H E or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of N E Y T H E that directly or indirectly hinders or prevents N E Y T H E from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.
Jurisdiction
All disputes are subject to courts of Bangalore Jurisdiction only. Bangalore is located in the State of Karnataka, India.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, N E Y T H E is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.
Right to Change T&C
N E Y T H E reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.